The Art of Market Research
SmartSat Consulting is a Market Research Agency. Providing us with personal opinions and information is an act of trust - we take our responsibilities for this trust very seriously and welcome any comments regarding privacy of information.
This Privacy Policy covers:
- Information we collect
- Use of your information
- Security and storage of information collected
- How to change or deactivate your information
- Who we are
Information We Collect
SmartSat Consulting is a Market Research Agency that collects data that is both personally identifiable and unidentifiable through voluntary completion of web, telephone and face-to-face surveys.
In order to comply with the Market Research Society Code of Conduct respondents must be over 16 years of age.
Use of Information
Personal information will never be sold, shared, or rented by SmartSat Consulting Ltd without prior consent. It should be noted that, because SmartSat Consulting Ltd does not control the privacy practices of our clients, we advise that you read and fully understand their privacy policies.
SmartSat Consulting Ltd remains the sole owner of the information collected. We share aggregated demographic information with our partners and clients; this is not linked to any personal information that can identify any individual person or organisation.
Surveys and Panels. Where information is volunteered and subsequently collected that can identify the respondent this is used to provide insights and information that allow our clients to create more efficient and effective products and services to their customers. No contact will be made to individual respondents unless specifically authorised by that respondent.
Competitions and Draws. Where individual information is required to identify a winner of a competition or draw this may be revealed to the appropriate client. Please refer to individual competition rules which will refer to the requirements for publicity of winners names.
Automatic collection of data (cookies and log files). SmartSat Consulting Ltd may use "cookies" to gather statistical information that helps us understand what users find interesting and useful on both our own and client websites. Users can decline the cookies by adjusting the "accept cookies" setting on their browser, however this may affect the functionality of SmartSat Consulting Ltd surveys on client web sites. SmartSat Consulting Ltd may also embed a piece of code into pages of certain client sites. This gives us statistical site usage information about how the site is used. We aggregate this information to provide our clients with a closer understanding of how visitors use their site. We do not use this code to collect any personally identifiable information.
Security and Storage of Information Collected
SmartSat Consulting Ltd are committed to maintaining the security of the data we collect and has appropriate security measures in place to protect against loss, misuse or alteration of such information. Employees or agents of SmartSat Consulting Ltd can only access data by use of authorised user name and passwords.
SmartSat Consulting Ltd acknowledges and firmly supports the following laws and codes:
Data Protection Act 2018 (GDPR) - ICO Reg. No.: Z2460905
Market Research Society's (MRS) Code of Conduct
ICC/ESOMAR (European Society for Opinion and Marketing Research) International Code of Marketing and Social Research Practice
ISO 20252 - Specifications for Organisations Conducting Market Research
Amending or deleting information held by SmartSat Consulting Ltd
If you would like to change or deactivate the information you have submitted, please send a request to smart@smartsatconsulting.com. We will carry out any request within a reasonable amount of time, unless we are required or authorised by law not to do so.
Changes to this Privacy Policy
To fully protect your privacy, we reserve the right to amend this policy at any time, and for any reason. We will post the amended terms on this Web site as they occur and encourage you to frequently check for updates. This Privacy Policy was last amended on 1st December 2008.
No Contract or Liability
Nothing contained in this policy is intended to create a contract or agreement between SmartSat Consulting Ltd and any user providing identifiable information in any form, whether visiting this site or any client web site. Jurisdiction for this agreement will be held under English Law and proceedings brought in any court of competent jurisdiction in London. We will take all necessary steps to comply with this privacy policy, however, to the extent permitted by law, nothing in this policy is intended to hold SmartSat Consulting Ltd liable for any failure to comply with this policy.
Transferring information
You consent to us transferring your personal data to other companies in and out of the EEA only for the purposes mentioned above. We shall endeavour to ensure that your personal data is kept confidential and secure.
Sale of SmartSat Consulting Ltd or other related organisations
Please note that if SmartSat Consulting Ltd or any of its lines of business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant customer information database could be transferred as part of that transaction and your information accessed by such successor or purchaser.
Who we are
We are SmartSat Consulting Ltd whose registered address is 2 Yard Cottages, Cheriton, Alresford, Hampshire, United Kingdom S024 0QA. Registered in England, number 7421162.
Questions regarding this policy or the implementation can be directed to smart@smartsatconsulting.com